CityCare is where municipal complaints and civic services live in one place. Report an issue in under a minute, follow it by its tracking id, and apply for the services you need without a queue.
Every ward, one map
Each report lands against the ward it came from and the department that owns it, so a pothole in Ward 7 is never somebody else's paperwork.
See what is nearbyThe clock runs in public
Every category carries an SLA, and it starts the moment you file. When it runs out the report escalates on its own — nobody has to notice first.
Report an issuePaid, and provable
Licences and certificates are paid through SSLCommerz — no card details ever touch CityCare, and the PDF receipt is in your email before you are back on the site.
Browse servicesSlide 1 of 3: A city that can see itself
Coverage
Four departments take reports, and the service counter is open for the paperwork that used to need a morning off.
How it works
The same path whether it is a streetlight or a drainage collapse.
What you get
The bits that usually go missing between a complaint form and an actual repair.
A tracking id is enough to see status and timeline. No account, and no personal data exposed.
When neighbours back the same issue, its priority climbs a step. Ten upvotes is one level.
Complaints route to the department that owns the category, and to the officer covering your ward.
Trade licences, certificates and permits. Upload the documents, pay the fee, track the file.
Fees are taken by SSLCommerz. Every successful payment has a receipt and a transaction id.
Optional two-factor, a device you can trust, a list of live sessions, and a security log you can read.